IT Support - New Zealand

Summary

The role focuses on providing hands-on support for end-user workplace technology, ensuring smooth operation and integration of IT-related tasks within the organization.

Responsibilities:

• Provide hands-on support for workplace technology including laptops, thin clients, and peripherals.

• Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.

• Manage local stock and coordinate storage activities, ensuring accurate asset tracking and availability.

• Act as onsite support for troubleshooting and resolving technical issues.

• Work closely with other IT teams to ensure coherent technology support.

Must Haves:

• Experience in IT support roles, especially with end-user devices.

• Proficient in configuring and troubleshooting desktop and laptop systems.

• Solid understanding of networking concepts and peripheral devices.

Nice to Haves:

• Experience with ticketing systems.

• Basic knowledge of Active Directory and user management.

• Certification in ITIL or similar frameworks.

Details:

• Location: New Zealand, Auckland

• Set up: On-site

• Contract: Part time (3 days per week), 7-9 months (with possibility of extension)

• Rate: 190 euro netto per day