Product Analyst (Benchling & Laboratory Informatics Systems)

Product Analyst (Benchling & Laboratory Informatics Systems)

100% REMOTE

Key Responsibilities

• Support Benchling and other laboratory/R&D applications.

• Gather, analyze and refine business requirements and translate them into user stories.

• Collaborate with scientific, automation and digital teams to optimize research workflows.

• Support product discovery, backlog refinement and prioritization activities.

• Plan, execute and document testing and validation activities.

• Create and maintain SDLC documentation, SOPs, training materials and user communications.

• Provide project coordination and delivery support.

Requirements

• Experience as a Product Analyst, Business Analyst or similar role supporting software products.

• Experience gathering requirements, process mapping and documenting business workflows.

• Strong skills in future-state process mapping and problem/solution discovery.

• Experience translating business requirements into user stories and product backlog items.

• Experience supporting testing, UAT and go-live activities.

• Experience working with Jira, Xray and Confluence.

• Project management experience and ability to coordinate delivery activities.

• Ability to work closely with business stakeholders, software engineers and external vendors.

Nice to Have

• Experience with Benchling.

• Experience supporting laboratory informatics or R&D applications.

• Experience with bioanalytical workflows.

• Experience working with automation or digital transformation initiatives in research environments.

Candidate Profile

• Product Analyst with strong business analysis and process improvement capabilities.

• Comfortable working across product discovery, delivery and validation activities.

• Able to bridge the gap between scientific users, technical teams and business stakeholders.

• Experienced in workflow optimization, requirements management and software delivery support.