Technical Writer

Key Responsibilities

• Documentation Development: Create and maintain comprehensive end-user documentation for the Benchling–LatchBio integration, including user guides, release notes, and FAQs.

• Quality & Qualification Compliance: Ensure all documentation meets strict qualification requirements to support ongoing validation and quality assurance (QA) processes.

• Cross-Functional Collaboration: Partner with engineering, QA, and product teams to gather precise technical details and translate them into clear, accessible content.

• Content Lifecycle Management: Continuously review and update existing documentation to reflect product updates and functional changes.

• Standards & Versioning: Establish, implement, and maintain company-wide documentation standards, templates, and version control practices.

• Audit Readiness: Support qualification processes by ensuring all documentation is audit-ready and fully traceable to functional requirements.

Requirements

• Experience: 3+ years of professional experience as a Technical Writer, preferably within life sciences, biotech, or SaaS environments.

• Regulated Contexts: Strong preference for candidates with experience writing documentation for regulated environments or software qualification/validation contexts.

• Communication Skills: Exceptional capability to translate highly technical, complex concepts into structured, user-friendly language.

• Tooling: Familiarity with modern documentation platforms such as Confluence, GitBook, or similar systems.

• Agile Mindset: Proven track record of working effectively within agile software development teams.

• Pluses: Prior exposure to Benchling, bioinformatics, or laboratory informatics platforms (LIMS/ELN) is a strong advantage.